What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalise your experience. (Your information helps us to more effectively respond to your customer service requests and support needs)
To improve our website. (We continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service. (Your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions. (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
To administer a contest, promotion, survey or other site feature.
To send periodic e-mails. (The e-mail address you provide for order processing, will only be used to send you information and updates pertaining to your order)
If you decide to opt-in to our mailing list, you will receive e-mails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

Do we use cookies?
Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our website. We use cookies to improve the member experience. We also use them to deliver information and fresh content specific to your interests. Cookies are used on most major web sites.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating your website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance.
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance.
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years or older.

Online Privacy Policy.
This online privacy policy applies only to information collected through our website and not to information collected off-line.

Your Consent.
By using our site, you consent to our privacy policy.

Changes to our Privacy Policy.
If we decide to change our privacy policy, we will update the Privacy Policy modification date below.
This policy was last modified on the 31st of January 2015.

Contacting Us.
If there are any questions regarding this privacy policy you may contact us using the information below.

Telephone: 0800 993 011
Email: info@directpestcontrol.co.nz